Before You Book
Frequently Asked Questions
Find answers about booking, your first visit, and our services. Please complete the health form sent by Square before your appointment and arrive 5–10 minutes early. Questions? Call (540) 290-3383.
Your Visit
Before your appointment
What should I wear?
Wear comfortable clothes. During massage, you are draped and only the area being worked on is uncovered. Reflexology is fully clothed, so wear something loose.
Are tips required?
Tips are appreciated but optional.
What if I arrive late?
Your session may be shortened, and the full session fee still applies. Call or text (540) 290-3383 if you are running late.
What is your cancellation policy?
Please give at least 24 hours' notice to cancel or reschedule. Same-day cancellations and missed appointments may be charged.
Is massage supposed to hurt?
Massage should not be painful. Tell your therapist if the pressure feels uncomfortable. You can ask for less pressure or to stop at any time.
Can I choose the pressure and focus areas?
Yes. Tell your therapist your preferred pressure and which areas to focus on or avoid. You can ask for changes during the session.
Can I request a specific therapist?
Yes. You can select a preferred therapist when booking online, subject to availability. If you need help choosing, call us at (540) 290-3383. Call (540) 290-3383
Where is Healing Touch Body Work located?
We are at 838 Greenville Ave, Staunton, VA 24401, with on-site parking. See our Visit page for directions and opening hours. Directions and opening hours
Health & Safety
When should I check with my doctor?
Check with your physician before booking if any of the conditions listed here apply to you.
Your First Visit
Please complete the health form sent by Square before your appointment and arrive 5–10 minutes early. Tell your therapist your preferred pressure and any areas to focus on or avoid. Custom Massage includes complimentary warm packs. Organic coconut oil is available upon request. Our first-visit guide explains what to expect at the appointment.
Before Your Visit
Please tell us about any health conditions or pregnancy before your appointment. Massage therapy does not diagnose medical conditions or replace medical care. If you’re unsure whether massage is right for you, please check with your healthcare provider.
- A history of blood clots or DVT
- A recent stroke or heart surgery
- Major surgery within the last three months
- Active cancer treatment
- Severe neuropathy or any loss of sensation
- Uncontrolled diabetes
- Blood-thinning medication
Share any advice or restrictions from your physician with your therapist.
Health Questions
Massage and your health
Who should talk to a doctor before booking a massage?
Check with your physician before booking if any of these apply: A history of blood clots or DVT A recent stroke or heart surgery Major surgery within the last three months Active cancer treatment Severe neuropathy or any loss of sensation Uncontrolled diabetes Blood-thinning medication Share any advice or restrictions from your physician with your therapist.
Is there a form to complete before my first session?
Yes. Please complete the health form sent by Square before your appointment and arrive 5–10 minutes early.
Do you offer prenatal massage?
Yes. Tell us how many weeks pregnant you are when booking, and check with your OB or midwife first.
Does cupping leave marks?
Cupping can leave round marks, and gua sha can cause redness. Discuss any concerns with your therapist before the session.
Is a massage a substitute for medical treatment?
No. Massage is offered for relaxation and general wellness. It does not diagnose or treat medical conditions or replace medical care. See a physician first if pain is new, severe or getting worse.
Get in Touch
Have another question?
Call or text (540) 290-3383, or email [email protected]. Book online through Square, browse services and booking options, or check hours and directions before your visit.
Opening Hours
- Monday
- 9:00 AM – 6:30 PM
- Tuesday
- 9:00 AM – 6:30 PM
- Wednesday
- 9:00 AM – 6:30 PM
- Thursday
- 9:00 AM – 6:30 PM
- Friday
- 9:00 AM – 6:30 PM
- Saturday
- 9:00 AM – 6:30 PM
- Sunday
- Closed
Early appointments may be available as early as 8:00 AM on select days. Check availability and book online through Square.